“Hey, I’m going to publish this blog post on Friday unless I hear from you with another plan.”
Don't be a gunho rambo, be an enlightened warrior - George and Karl
TEAM EXAMPLES:
STORIES
The Thoughtful Exterminator:
With the rate of change at Remo being roughly on par with
it was inevitable that at least a few bugs would slip into the platform. Developing a system to quickly address these issues has not been easy given the distributed nature of our team and user-base. By setting up PagerDuty to notify on-call engineers of critical issues, and further refining the rotation to simultaneously include engineers from multiple timezones, @Gnyanendra Nath took thoughtful action to reduce the workload of individual on call engineers, while also creating accountability for stakeholders that these bugs are handled responsibly.