It’s in our DNA to create thoughtful human experiences, no matter how technology evolves.
Tips on how to apply this value:
"Constantly ask: What makes this experience a human experience?" "How can we form a deeper connection with an individual?"
vs.
"We must adopt the latest tech trends in our product because that's what users want"
TEAM EXAMPLES:
- Every quarter, validate the product roadmap achieves this goal.
- Curious about the customers - sales
- Treat everyone like PEOPLE, build relationships
- Bugs channel (internal communications) - appreciative, be super grateful for colleagues
- Conversation with Power Users aka Agencies with regards to the new Agency Partner Program and together figuring out a win-win for both parties
- Treat external, internal, everyone who interacts with Remo
Recording video messages when discussing/sharing complex information with a customer by Hoyin
https://www.loom.com/share/be37d9e0e2f54506ae6171ab066dba18
Prasad S (QA engineer)
Story : Always value Others
I really got lot of support from my people that I met in my life. First from my family, friends and from my father though he did not study and help us to fulfill his dreams put into this position.